Why do they suck so bad? I'm not really sure.. but the general manager: Kevin Gaither, is probably the worst "manager" that I've had the pleasure speaking with in all my years.
My story to come.. but do you want to add your story? Please contact me at: info@StevensCreekBMWsucks.com
I will be compiling horror stories about this dealer, and making sure that every single one of your bad reviews gets the attention of The BMW Customer Relations and Services Department.